Frequently asked questions

What's "Yellow Moth Jewellery"

Yellow Moth Jewellery is a handcrafted jewellery brand devoted to making unique designs custom made for you as well as creating designs inspired by culture, pattern and moths. We are passionate about embracing diversity, unique aesthetic and cultures.

How much does it cost?

Our pricing varies depending on material, commission, design difficulty and time. We offer a variety of options to fit your needs and budget. Please visit our contact us/shop page for more information.

Do you offer upcycling services?

Through Contact Us you can provide what service you desire. Such as upcycling an old silver ring into a pendant or earring etc...

We will contact you back regarding whether the service is possible. Depending of difficulty and material ordering time please allow 10-14 days.

Details on shipment and cost will be discussed via email.

How can I contact you?

Click Here To Contact Us.

Where can I learn more about you?

You can explore other sections of this website, such as the "About Us" page, to learn more about Yellow Moth. Otherwise we post on social media (TikTok and Instagram) and are available to contact via email and WhatsApp.

I am unsure what chain size for my pendant?

Please have a look at our jewellery size guide for more information.

I would like my piece to be gift wrapped for a birthday and include a card, is this a service you offer?

We can gift wrap your item for you, check the box in shop (gift wrap) at checkout. Otherwise for commissions specify if you want it gift wrapped.

Gift messages can be written but we don't provide specific cards at the moment.

Is everything made of silver?

Pieces are made of a mixture of metals or silver and are specified in our shop, we will specify is a piece is made of 100% silver, brass, bronze or alloy.

Do you work with diamonds or precious stones?

We do not currently work with diamonds or precious gemstones and do not accept repairs including diamonds.

Do you accept repairs of other jewellery?

We do not currently accept repair work. Yellow Moth solely works on their own designs/customers bespoke designs.

What's your return policy?

You can read our return policy by clicking here & for returns Contact Us via Email info@yellowmothjewellery.store for return address and details. Once we have received your returned order we will refund back to your original payment option.